Cancel Zety UK
How to cancel Zety in the UK.
Zety UK currently lists a £2.95 14-day trial, followed by automatic renewal at £20.95 every 4 weeks. This guide shows the official account, support, and statement-check routes.
Quick cancellation routes
Account dashboard
Use My Plan, My Account, or My Settings if the cancellation option appears in your Zety account.
Phone
Zety UK contact page lists 0808 196 5805. Working hours are listed in CET on the official contact page.
Zety UK contact page lists support@zety.com. Include the account email and a clear cancellation request.
Verify the latest steps on Zety's official pages before relying on any cancellation guide.
Step-by-step guide
Cancel through Zety, then check the next renewal.
Zety's contact FAQ says cancellation can be done from the account dashboard's My Plan section, or through support by phone or chat. The UK terms also refer to My Accounts and My Settings.
This guide is based on public Zety pages checked 13 June 2026. Zety can change pricing, account screens, support hours, and cancellation steps.
- 1
Sign in to your Zety account
Go to Zety and sign in with the email address used for the paid plan. If you cannot access the account, use password reset before contacting support.
- 2
Open the account dashboard
Zety's contact FAQ says you can cancel from your account dashboard's My Plan section. Zety's UK terms also refer to My Accounts and My Settings.
- 3
Find My Plan or subscription settings
Look for plan, billing, subscription, renewal, cancel, or manage subscription options. Complete every confirmation step before leaving the page.
- 4
Use phone, chat, or email if the account route fails
Zety says the easiest way to cancel is to call support or contact them on chat. The UK contact page lists support@zety.com and 0808 196 5805.
- 5
Save proof of cancellation
Keep emails, chat transcripts, screenshots, support ticket numbers, and the date and time of any call. If you speak to support, write down the agent name if given.
- 6
Check your next statement
Zety says transactions may appear as Zety.com, BLD*Zety.com, or PP*ZETY. Check your card, PayPal, or bank statement after the next renewal date.
If payments continue
Keep proof and use your card provider if needed.
If a recurring card payment continues after cancellation, FCA guidance says you can ask your card issuer to stop future recurring card payments and dispute unauthorised payments. Still keep your Zety cancellation evidence together.
Read FCA recurring card payment guidanceKeep this evidence together.
- Zety account email
- Cancellation confirmation or support response
- Chat transcript or call notes
- Screenshot of My Plan or account status
- Billing descriptor: Zety.com, BLD*Zety.com, or PP*ZETY
- Payment date and amount
After cancelling
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Official sources
Verify the latest Zety details.
FAQ
Questions about cancelling Zety.
How do I cancel Zety in the UK?+
Start by signing in to your Zety account and checking the dashboard's My Plan section. Zety also says you can cancel by calling support or contacting support on chat. The UK contact page lists support@zety.com and 0808 196 5805.
How much does Zety cost in the UK?+
On the official UK pricing page checked 13 June 2026, Zety listed a £2.95 14-day trial and automatic renewal at £20.95 every 4 weeks. It also listed annual access at £59.40.
What billing names should I look for?+
Zety's contact page says transactions may appear as Zety.com, BLD*Zety.com, or PP*ZETY.
Can I get a refund from Zety?+
Zety's public FAQ says refund requests should be made by email and refers to timing and download activity. Check Zety's official FAQ and terms for the current refund rules before relying on third-party summaries.
What if Zety keeps charging after cancellation?+
Contact Zety with your proof of cancellation first. If a recurring card payment continues after you have cancelled it, FCA guidance says you can ask your card issuer to stop future recurring card payments and dispute unauthorised payments.
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