Emily Thompson
Customer Service Assistant
Profile
Reliable and friendly customer service candidate with experience supporting busy teams, handling customer queries, and keeping daily work organised. Looking for a role where clear communication, attention to detail, and a calm approach are valued.
Experience
Retail Assistant
North Street Books | Leeds
Jun 2024 - Present
- Serve customers, process purchases, and answer product questions in a busy independent shop.
- Keep shelves organised and support weekly stock checks.
- Handle returns and customer issues calmly while following store policy.
Volunteer Event Helper
Local Community Centre | Leeds
Sep 2023 - May 2024
- Welcomed visitors, gave directions, and helped set up community events.
- Worked with other volunteers to keep sessions running on time.
Education
A Levels: Business, English Language, Psychology
Leeds Sixth Form College | Leeds
2022 - 2024
- Coursework included customer research, written communication, and team presentations.
Skills
- Customer service
- Cash handling
- Microsoft Office
- Complaint handling
- Team communication
- Time management
Classic UK
Traditional structure with strong scanability.
Best for
Most UK job applications, retail, operations, admin, service roles.
A traditional one-column CV with a centered header and clear section order.
- Use when you want the safest recruiter-friendly option.
- Best for reverse-chronological work history.
- Strong default when you are unsure which layout to choose.