WorkCV

Resume template UK

A UK resume template should work like a clear, focused CV.

UK employers usually call it a CV. Start with the editable example, replace every sample with your own evidence and preview every page before you decide whether to pay £7.99 for this saved CV's PDF.

  • Editable UK structure
  • Three document layouts
  • Preview before payment
  • No subscription or renewal
Use this templateCV or resume?

Editable example

Classic UK CV

Open in editor

Emily Thompson

Customer Service Adviser

emily.thompson@email.co.uk07123 456 789Leeds, UKlinkedin.com/in/emilythompson

Profile

Customer service professional with three years of experience handling retail and telephone enquiries, resolving complaints and keeping customer records accurate. Confident using Microsoft 365 and CRM systems in busy teams. Known for calm communication, reliable follow-through and explaining next steps clearly.

Experience

Customer Service Assistant

North Street Homeware | Leeds

Mar 2023 - Present

  • Handle 40 to 60 in-person, telephone and email enquiries per shift, explaining products, deliveries, returns and next steps clearly.
  • Resolve routine complaints within store policy and escalate complex cases with accurate notes, helping colleagues avoid repeated customer explanations.
  • Update customer and order records in the CRM, checking contact details, delivery status and agreed actions before closing each case.
  • Supported two new starters with till procedures, returns and customer-service routines during their first month.

Retail Assistant

Leeds Books and Gifts | Leeds

Jun 2021 - Feb 2023

  • Processed card and cash payments accurately, balanced the till and followed refund procedures during busy weekend shifts.
  • Answered product questions, checked stock availability and arranged customer orders with clear collection updates.
  • Completed weekly shelf checks and reported pricing or stock discrepancies to the supervisor.

Experience continued

Volunteer Events Assistant

Leeds Community Hub | Leeds

Sep 2020 - May 2021

  • Welcomed visitors, managed sign-in information and helped the team keep community sessions running to schedule.
  • Responded to questions and directed visitors to the correct service while protecting personal information.

Education

Level 3 Diploma in Business

Leeds City College | Leeds

2019 - 2021

  • Relevant study included customer communication, business administration, digital tools and a team project based on improving a local service.

GCSEs including English and Maths

West Leeds Academy | Leeds

2014 - 2019

  • Add grades only when they strengthen the application or the employer asks for specific results.

Skills

  • Customer enquiry handling
  • Complaint resolution
  • CRM record updates
  • Microsoft 365
  • Cash and payment processing
  • Written communication
  • Team coordination
  • Data accuracy

UK CV structure

A useful template organises evidence. It does not invent it.

National Careers Service guidance covers contact details, an introduction, education, work history and references. Adapt the order and emphasis to your experience and the role.

Contact details

Name, phone, professional email and town or region. Add LinkedIn or a portfolio only when relevant.

Focused profile

A short introduction connecting your current experience, strongest evidence and target role.

Relevant skills

Concrete capabilities reflected in the advert and supported elsewhere in your CV.

Work history

Recent roles first, with consistent dates and concise bullets that show what you did and contributed.

Education and training

Relevant qualifications, certifications and recent training, ordered for your career stage.

References

Follow the employer's instructions; a brief available-on-request line is usually enough for the general CV.

Use the sample properly

Turn the layout into your application.

A polished sample can still produce a weak CV when its wording is copied. The value comes from replacing it with accurate, job-relevant evidence.

  1. 1

    Read the advert

    Mark the responsibilities, skills, qualifications and evidence the employer repeats.

  2. 2

    Replace every sample

    Use your real employers, dates, education, tools and outcomes. Delete sections that add no value.

  3. 3

    Choose the clearest layout

    Classic, Modern and Compact change presentation, not the truth or relevance of the content.

  4. 4

    Check the exported pages

    Proofread names, dates, contact details, spacing and page breaks before sending the PDF.

UK, not imported by default

Keep the terminology flexible and the application local.

Call it what the employer calls it

WorkCV uses CV because that is standard UK wording. If an employer asks for a resume, match its terminology and instructions.

Use common guidance as a guide

Two pages is common for standard applications, not a reason to pad, shrink or cut essential specialist evidence.

Leave out unnecessary personal data

For most UK jobs, omit a photo, age, date of birth, marital status and nationality unless there is a legitimate explicit requirement.

What WorkCV provides

  • An editable UK CV starting point
  • Classic, Modern and Compact layouts
  • A preview of every generated page
  • A £7.99 one-time PDF unlock for the selected saved CV

What a template cannot promise

  • A job interview or offer
  • A universal format for every employer
  • Automatic tailoring without your judgement
  • A substitute for checking the exported PDF

Sources checked

Current UK guidance behind the template.

Prospects: How to write a CVNational Careers Service: CV sectionsGOV.UK: Recruitment and discrimination

Related guides

CV vs resume UKNo-subscription resume builderProfessional CV template

FAQ

Questions about UK resume templates.

Is this a resume or a CV template?+

It is a UK job-application CV template. People searching for a resume template in the UK often need the same document, but UK employers usually use the term CV. Always follow the wording and requirements in the advert.

Can I edit the example?+

Yes. Open the example in the editor and replace every field with your own accurate information. The sample is a starting structure, not wording to submit unchanged.

Is the PDF download free?+

You can start, edit and preview the CV before paying. Downloading the selected saved CV as a PDF costs £7.99. It is a one-time purchase for that CV, not a subscription.

How long should a UK resume be?+

Many standard UK CVs fit within two A4 pages, but there is no useful reason to pad a shorter CV or compress a specialist one. Follow the employer's instructions and include only relevant evidence.

Should I add a photo or date of birth?+

For most UK applications, leave out a photo, age, date of birth, marital status and nationality unless the role or application process has a legitimate, explicit reason to request something different.

Start with the structure. Make every line yours.

Edit and preview the CV before paying. If the selected saved CV is ready, unlock its PDF once for £7.99—with no subscription or automatic renewal.

Use this templateRead CV vs resume