WorkCV

How to write a CV UK

Write a UK CV by matching evidence to the job.

Follow a practical 10-step process from job advert to final file. Use the editable example to turn real work, education, projects and skills into a CV recruiters can assess quickly.

Editable example

Customer Service CV

Edit

Start with criteria

The advert decides what deserves space.

Prove each claim

Examples beat unsupported adjectives.

Follow file instructions

Use the format the employer requests.

10-step guide

Build the content in the order that produces better decisions.

Do not begin by polishing a profile for a job you have not analysed. Gather the criteria and evidence first, then write and format the CV.

01

Read the advert before writing

Highlight the job title, essential criteria, tools, qualifications, behaviours and repeated phrases. Your CV is a response to those requirements, not a complete autobiography.

Create two columns: what they need and where you have proved it. Missing evidence shows what to research, explain or leave out.

02

Choose the structure that fits your evidence

Use reverse chronological order when recent work is your strongest proof. Put education or projects higher for early-career applications. Use a hybrid skills-led structure for a genuine career change, but keep dates and employers clear.

Order sections by relevance, not habit. The most convincing evidence should appear in the first half of page one.

03

Build a clean UK header

Use your name as the document title, followed by town or city, phone, professional email and a relevant LinkedIn or portfolio link. A full street address is rarely needed for an online application.

Leave out age, date of birth, marital status and nationality. Do not add a photo unless the role genuinely requires one.

04

Write a focused profile

In three to five lines, name your professional direction, strongest relevant evidence and the value you bring. Avoid opening with generic claims such as hardworking, passionate or looking for a challenge.

Use the formula: target role or identity + evidence + role-relevant value. Rewrite it for each type of job.

05

Turn duties into evidence

For each recent role, include title, employer, location, dates and concise bullets. Show the task, context and result where possible. Numbers help only when they are real and meaningful.

Start bullets with accurate verbs such as handled, coordinated, reduced, checked, supported, analysed or delivered.

06

Add education and qualifications selectively

List recent or relevant qualifications first. Include institution and dates, plus modules, projects, grades or training only when they support the application or the employer asks for them.

Experienced applicants can shorten older school detail. Early-career applicants can use projects and coursework as evidence.

07

Name skills you can defend

Use concrete tools, systems, methods, licences, languages and role-specific abilities from the advert. Soft skills become stronger when the experience section proves them.

Write Microsoft Excel, Salesforce or manual handling rather than computer skills, CRM or physically fit when you can be more precise.

08

Handle gaps and limited experience honestly

Employment gaps are common. You can label a period briefly and focus on relevant caring, learning, volunteering, projects or readiness to return. Never disguise dates or turn unpaid experience into a paid job.

First-job applicants can use placements, volunteering, projects, societies, caring responsibilities and part-time work to prove transferable skills.

09

Make it readable for recruiters and systems

Use clear headings, consistent dates, readable font sizes and standard text. Match relevant advert wording naturally, spell out qualifications and avoid relying on images, logos or graphics to carry important information.

Check the requested file type. PDF preserves the layout, but use DOCX when the employer or application system asks for it.

10

Edit, verify and name the file

Remove information that does not strengthen the application. Check every date, qualification, number and claim. Read the CV aloud, inspect it at normal zoom and ask someone else to proofread it.

Use a professional filename such as Firstname-Lastname-CV.pdf and open the final file once before uploading it.

Evidence map

Map every important requirement to proof.

This simple worksheet prevents a common mistake: listing skills in one section without showing where you used them. Build the map before editing the CV.

Advert need:Handle customer complaintsEvidence:Resolved returns and delivery issues within policyLocation:Customer Service Assistant, bullet 2
Advert need:Accurate CRM recordsEvidence:Updated contact details, status and agreed actionsLocation:Customer Service Assistant, bullet 3
Advert need:Support colleaguesEvidence:Helped two new starters learn core proceduresLocation:Customer Service Assistant, bullet 4

Experience bullets

Replace job-description language with usable evidence.

Before

Responsible for answering customer questions.

After

Handled 40 to 60 in-person, phone and email enquiries per shift, explaining products, deliveries and returns clearly.

Before

Good team player who trained staff.

After

Supported two new starters with till procedures, returns and customer-service routines during their first month.

Before

Used the CRM and had good attention to detail.

After

Updated customer and order records in the CRM, checking contact details, delivery status and agreed actions before closing each case.

Your situation

Change the order, not the truth.

A strong CV does not hide a career change, gap or lack of paid experience. It changes the section order and selects the most relevant honest evidence.

Final review

Run this check before every application.

Tailoring does not mean rewriting every sentence. It means making the employer's important criteria easy to find and support.

The target role is obvious in the first screenful
Every important advert criterion has honest supporting evidence
Recent roles use specific bullets instead of copied job descriptions
Dates, employers, qualifications and numbers are accurate
Contact details are current and the email address is professional
Formatting, headings, punctuation and date styles are consistent
No photo, date of birth, marital status or nationality is included by default
The saved file type and filename match the application instructions

Role examples

See how the same method changes by job.

View all templates

Turn the guide into your own finished CV.

Open the complete example, replace it with your real evidence, then pay £4.99 only when the final PDF is ready.